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Terms and Conditions

Terms of Sale

When you purchase from KimsJewels.com, or from my eBay or Etsy shops, you agree to the terms and conditions of your sale as posted below, including all aspects of the following:

If you create a second account to claim your 20% off discount twice, an invoice will be sent for the difference, or the order will be canceled. You will also be referred to this page. This creates more work than necessary, and possibly some confusion. If you have taken your introductory 20% discount already please do not set up a second account to claim it a second time.

When purchasing jewelry to resell on your own site or venue, you may not credit my work as your own or someone else’s. I do not offer wholesale. Policies are subject to change at any time.

Ordering

If you need any assistance when ordering, or have any questions, please contact me and I will do my best to help you. I do not include receipts with orders, but printable receipts will be available in your account.

Payment Options

I accept PayPal and credit card payments through the Stripe service.

I also accept postal money orders (in US funds only). If you prefer to use a money order, please email me with the description of the item(s) and size (if applicable). Also include your name and your shipping address. I will send an email confirming your order and will include payment details.

Shipping

I ship using a kraft bubble mailer or small white box. I ship via USPS Monday thru Friday. Buyer will be notified by email when an order has shipped. Shipping charges are non-refundable in cases of returns, exchanges, or non-delivery. If your item is returned for any un-deliverable reason to be shipped again to a new address, a new shipping charge will be charged based on location.

Orders over $50 are automatically insured. I aim to cover every order against loss or damage by the USPS. Proof of electronic non-delivery is required to be fully covered in the event of loss by the post office. I ship using delivery confirmation so proof of non-delivery would be available online using the tracking number. Insurance does not cover specific circumstances in which there is electronic proof of delivery but customer claims non-delivery. I cannot call the post office about customer’s mail. This specific situation would be between the buyer and their post office.

Expected Shipping Times

Delivery times for orders within the US:
USPS First Class: usually within a week
USPS Priority: 2-4 days

Delivery times for International orders:
First-Class International: 2-4 weeks (tracking available to most countries)
Priority International: 7-10 days (tracking available)

Orders ship within 1-3 days of payment. If you pay through Paypal using an “e-check”, shipment will be upon receipt of cleared e-check.

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