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Warranty Info

Warranty Info

Jewelry with a Lifetime Warranty!

If your silver accidentally breaks, bends, or if the item is damaged in any accidental way that does not involve bead loss, I will repair or replace it free of charge. I do have some guidelines:

  • Original item must be returned; this is how the warranty works.
  • Item will be repaired or replaced as originally ordered.
  • No substitutions for warranty repairs including sizes, styles, beads, or stones.
  • Buyer assumes responsibility of their own shipping charges.
  • Domestic warranty items will be shipped back no charge.
  • Warranty does not cover International return shipping; there is a non-refundable charge of $10.00.
  • If your item cannot be repaired or replaced, it cannot be considered for warranty.
  • If the item has been altered in any way by trying to fix yourself, the warranty is void.
  • Warranty does not cover stone or bead loss; these will be billed at a reduced cost.

If you would like to initiate a warranty return, or have any questions please contact me. :)

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