Returns & Exchanges

These policies apply to all eBay and Etsy purchases as well. Altered items are void of returns, exchanges, and warranty coverage. I reserve the right to refuse any returns or exchanges if I feel do not meet the guidelines outlined below. Thank you!

Returns 

• Returns must be made within 14 days of receiving the item, this is non-negotiable.
• Items must be in unworn condition to receive a full refund.
• Contact me if you are returning an item. I have a very simple set of instructions which will expedite the process.
• Shipping charges are non-refundable. Unless there is an error with the item, the buyer assumes responsibility. If items are sent to me with postage due, they will be returned automatically.
• Once a coupon is used, it may not be used again. If you return on a coupon discounted order, contact me to reinstate the discount on a future order. Partial order returns get the refund minus the coupon, and coupon may not be reused.
• Once your order is placed, you agree to the terms of sale regarding returns and exchanges.
• Custom items are not eligible for returns. For more info, please see the Custom Work page.

Size Exchanges

• Exchanges must be made within 14 days of receiving the item, this is non-negotiable.
• Only unworn and unaltered items will be accepted for exchanges.
• There is an $8-$10 fee only for “Wrapped Band” or “Heavy Wrap” cabochon ring size exchanges, and only if you exchange for a larger size.
• Shipping charges are non-refundable. Unless there is an error with the item, the buyer assumes responsibility. If items are sent to me with postage due, they will be returned automatically.
• There is an $10 return shipping fee for International exchanges only.