Returns & Exchanges

These policies apply to all Etsy purchases as well. Altered or items are void of returns, exchanges, and warranty coverage. I reserve the right to refuse any returns or exchanges, especially if any of the guidelines outlined below aren’t followed. Thank you!

Returns 

• Returns must be made within 10 days of receiving the item, this is non-negotiable. After 10 days, the item is no longer eligible to return for a refund, but will continue to have lifetime warranty protection.
• Items must be unworn and undamaged if being returned for a refund, this is also non-negotiable.
• There is a 15% scrap fee for “made to order” returns.
• Contact me if you are returning an item. I have a very simple set of instructions which will expedite the process.
• Shipping charges are non-refundable. Unless there is an error with the item, the buyer assumes responsibility. If items are sent to me with postage due, they will be returned automatically.
• Once a coupon is used, it may not be used again. If you return on a coupon discounted order, contact me to reinstate the discount on a future order. Partial order returns get the refund minus the coupon, and coupon may not be reused.
• Once your order is placed, you agree to the terms of sale regarding returns and exchanges.
• Custom items are not eligible for returns. For more info, please see the Custom Work page.

Size Exchanges

• Exchanges must be made within 10 days of receiving the item, this is non-negotiable. After 10 days, the item is no longer eligible for an exchange, but will continue to have lifetime warranty protection.
• Only unworn and unaltered items will be accepted for exchanges.
• Shipping charges are non-refundable. Unless there is an error with the item, the buyer assumes responsibility. If items are sent to me with postage due, they will be returned automatically.
• There is $3 return shipping fee for domestic exchanges, and a $14 return shipping fee for International exchanges.